Scrum Master – Why Your Company Needs One, Too

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Arber Bullakaj

Read time 6 minutes

A scrum master paves your way to your success – by educating, coaching and supporting your employees, moderating meetings and removing all obstacles. Furthermore, a scrum master makes sure that unnecessary external influences can’t distract your team from its core tasks. Instead, he or she redirects their focus to your company’s goals, as well as the strategy and operative business that lead to them. A scrum master therefore assumes four principal roles that ensure your corporate success: find out which ones they are and how your company can benefit from them in this blog article!

Scrum Master Tasks & Roles

Especially those companies benefit from deploying a scrum master that strive to develop products agilely. Agile product development and project management arose from software development, yet are about to conquer other business areas as well. The terminology ‘scrum’ describes a guiding principle for the successful collaboration intra-team. It shall ensure that work processes, structures, roles, tools and the communication intra-team are clearly defined. For that purpose, the scrum method involves complying with several guidelines that enable agile working and a successful implementation.

And last but not least: the scrum master. They combine a broad spectrum of tasks. They not only enable the product owner and development team to fulfill their tasks on time. They also make sure that tasks are always accomplished following agile principles.

Scrum master as a teacher

This function is one of four main responsibilities. Especially in teams that are not familiar with agile transformation, he or she acts like a teacher. In this function, they initiate the organization’s development and elaborates on the scrum method. As a so-called change agent, the scrum master supports the team in accepting changes, and embracing them as a part of the new corporate culture or product development process. This way, they reduce the potential, initial resistance, and increase the effectivity of the scrum team as a whole. Herewith, the scrum master has no direct influence on the personnel management – they only channel the way the scrum team handles change processes and new project management approaches.

Scrum master as a coach and mentor

The responsibility for coaching employees appropriately also lies with the scrum master. Coaching employees is definitely one of the most difficult tasks: different from their role as a teacher, as a coach a scrum master tries to impart knowledge indirectly. Instead of sharing their own experiences and teaching behavioral patterns, they help employees identify and use their own strengths and skills. He or she accompanies them by asking the right questions and imparting agile processes.

Scrum Master as a moderator

A scrum master does not focus on the content of a project, but on the process flow. He tries to simplify the latter and to act as a moderator. In this role, the scrum master compiles a detailed agenda that informs attendees about the meeting’s goal and main topics. Attendees can see the meeting’s agenda before it takes place, so they can prepare better. Said meetings do not last longer than 15 minutes, in fact they are being called ‘stand-up’ meetings. The meetings’ goal is not the discussion of very specific topics, but rather talking about upcoming and finished tasks, as well as possible obstacles.

Scrum Master as a supporter

A scrum master also helps overcoming obstacles. They ensure that each team member is able to fully concentrate on their task. Possible obstacles and distractions are being eliminated, the communication intra-team is being facilitated. For example, a scrum master can consider it advisable to let certain team members work together in one office if that facilitates their communication. Furthermore, they can assess whether employees need to attend a meeting or not. If they are invited to meetings that are secondary for their current project or task, a scrum master can resolve the situation with the organizer and allocate time resources better.

Scrum Master – A Key Figure For Your Success

A scrum master is by no means an assistant or project manager. Instead, they enable your team to successfully implement a digital project as well as process improvements. They therefore activate your employees’ full potential and optimizes process flows that inhibit your project’s success. Since the introduction of the internet and the pandemic’s outbreak, digitalization has become a non-negotiable. Whether it is the development of your own website, your own application, the integration of an online shop or internal software systems: a scrum master guarantees that every agile project works out perfectly. Learn more about our project management consultation and mentoring programs that impart valuable knowledge, enable autonomous action, and refine your business strategy. We check your resources, potentials, available technology and internal processes – and optimize them to ensure a successful digital transformation. Your best bet is Dinnova – we make sure that digitalization is an easy task and a total success! Reach out today: our Dinnova service team is looking forward to hearing from you; we are looking forward to collaborating in the near future!

Arber Bullakaj

Not only is Arber Bullakaj an Innovation Expert with an Executive MBA in Innovative Management and Development, he is also certified as a Senior Project Manager (IPMA Level B). These skills, combined with an absolute passion for innovation, represent a big advantage for our clients’ needs and for the future of Dinnova AG. As a full-blooded CEO he prefers to ‘go all in’ into projects and challenges as likes to act as a sparring partner for our team.